1. A key risk a firm must manage when trading online is:
E-business
  1. too much daylight
  2. data security and protection of customer payment information
  3. paper shortages
  4. staff uniforms
2. A benefit of e-business for a small Caribbean exporter is:
E-business
  1. higher shipping costs only
  2. access to global customers and payments without a physical overseas presence
  3. slower service
  4. fewer customers
3. E-business differs from simple e-commerce because e-business:
E-business
  1. only means selling online
  2. uses digital technology across ALL business processes — operations, HR, marketing and sales
  3. requires no internet
  4. is illegal
4. A whistleblower is:
Ethics & CSR
  1. a referee
  2. an employee who reports wrongdoing within or by the organisation
  3. a customer
  4. an auditor only
5. Environmental responsibility for a Caribbean manufacturer includes:
Ethics & CSR
  1. dumping waste in gullies
  2. managing waste, energy and emissions to protect the environment communities depend on
  3. ignoring regulations
  4. maximum packaging
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